Returns & Exchanges
We want you to love your Colugo pieces, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags are attached to qualify for a full refund to your original payment method.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
Pack Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and liners are included.
Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing